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Keith Pieper
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The World According To VCs (Part 2 of 2)
› › ›  ClickZ



BY Keith Pieper | 11-12-1998

What really goes through the mind of a venture capitalist? What do they look for in a start-up? What do they think of the market? What are the keys to success?

As an extension to last week's column, I asked Brad Feld of SOFTBANK Technology Ventures and Rick Patch of Sequel Venture Partners just these questions. What follows are their answers.

Keys To A Successful Internet Start-Up

What Brad looks for:

  • Top-notch team that understands the customer's needs and knows how to get to that customer.
  • Entrepreneurial vision.
  • Ability to recruit great people.
  • Recurring revenue models.

What Rick looks for:

  • Product risk that is quantified up front and has been reduced.
  • Interested customer base, preferably one that has prepaid.
  • Good Management - Much of the management team already on board or identified, that trust each other, have a solid vision, walk together, and have a good leader.

On Great Ideas And People

The general consensus is that good ideas are second to good people. Or, as Rick says, "Ideas are a dime a dozen and a Margarita at the Rio." In fact, there is more money available than there are good ideas.

Agrees Brad, "I'd rather invest in a questionable idea from someone I know, rather than a great idea from someone who is questionable."

The bottom line is this: What really matters are the people -- finding the team that can put the ideas together. "I would rather invest in an 'A' management team with a 'B' idea, rather than a 'B' management team with an 'A' plan," Rick adds.

Philosophies

What's the philosophy behind a truly successful company? According to Brad, it's all about people. It's pointless to attempt any endeavor if you don't enjoy working with the people you are working with.

The best companies also:

  • Are open with what their goals are and what they want to accomplish.
  • Are loyal, honest and chock full of integrity.
  • Focused in their commitment.

Adds Rick, "Quality deals are the ones with the best management. The management team needs perseverance, a sense of humor to balance the tension, a singular interest and no multiple visions."

VCs sometimes function as little more than 'glorified headhunters,' says Rick. A primary function of their work is to match people with the right teams, offering information to them regarding the things they should be aware of.

"The management team becomes the competitive advantage in a technology business," says Rick. "Whereas your technology can be duplicated, your management team can't. In addition, customers that like what you're doing add to your market advantage."

What else do the best companies have in common? Plenty of sweat equity, and the management's willingness and ability to work hard.

On Profitability

With drastic losses logged quarter after quarter by many internet companies, I was interested to hear that profitability only becomes important when analysts and investors see it as important.

Current internet stocks are valued on their so-called land-grab potential - their market position and amount of real estate they own. Earnings are not as critical when what you are really building is an established market position.

"If you don't spend ahead of revenue, you miss opportunities down the road," says Rick, adding, "And once you become profitable, you can't go back."

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Keith Pieper is Market Strategist for MarketAdviser.com, a Boulder, Colorado-based Internet business intelligence company providing niche market research studies and consulting services to Internet-related companies. Keith has written over 60 commentaries on ClickZ since its founding in 1997, and has been featured in numerous other trade publications. In addition to his writing, he has worked with numerous Fortune 500 firms and Internet startups in research, strategic planning, product development and advertising, most recently providing research and strategic planning for MatchLogic, an advertising technology subsidiary of Excite.

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  Thursday August 16

Targeting Domains, Cutting Through the Clutter
    ››  Media Buying

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    ››  Email Marketing Case Studies

When banner ads, keywords, and an online newsletter don't bring you enough ROI, what do you do? You reconsider. Maybe you redesign your newsletter and through trial and error discover what generates revenue. - Heidi Anderson

Online Contests and Incentives
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Promoting online contests has become an effective way to build email list volumes, particularly at the B2C level for low-commitment consumer goods. But, in many cases, maximizing registrations is not the best solution. - Adam Posman


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