One of the most perplexing issues about ad
counting centers around caching. But wait! before
you delete this article and go about your
business, know that my objective today is not to
sing the praises of any cache-counting
methodology. Rather, I have a message: You need to
know how fast caching is growing on the internet,
and just exactly what that means to your
business.
As an advertiser or publisher, you hate
caching. It leads to underrepresented ad counts
and a reduction in page traffic. It prevents your
ability to update current content, and results in
over-inflated click rates and underrepresented
inventory, and prevents tracking of all unique
visitors. In essence, caching creates this hidden
black hole in the internet that you can't control
and have no clue how to get around.
No one can be exact, but NetRatings figures
that 30 percent of content comes out of browser
cache. According to an Ernst & Young audited
MatchLogic cache study, an average 76 percent of
ads are delivered out of browser and proxy cache,
reaching as high as 674 percent for some
publishers. And according to PCWeek,
studies show that infrequently changing web
content accounts for 70 percent of network traffic
-- much of which gets cached.
Regardless of who's numbers you believe, the
message is consistent: Caching is a huge problem
for advertisers, and it's not likely to go away
anytime soon.
Look at it this way, if you were (or are) an
internet service provider or large corporation,
you likely have one thing on your mind: saving
money. Secondly, you may want to speed up the
users' internet experience. A cost-effective way
to accomplish both tasks is to install caches.
Really, put yourself in the shoes of an ISP.
According to caching appliance vendors, ISPs and
corporations can save anywhere from 10 to 80
percent in bandwidth reduction just by employing
caches. Consider an ISP whose bandwidth costs are
$1,000 a month. Buying a cache appliance for
$6,000 may save the ISP 50 percent in bandwidth
costs and the ISP would pay off the appliance well
within a year. (Sooner, even, in places where
bandwidth may cost $10,000 a month -- such as
overseas.) Factor in increased customer
satisfaction from faster connections.
So do you think the internet will see more
caching in the near future? Damn straight.
Brendan Hannigan, director of network
strategies at Forrester Research, expects 90
percent of Fortune 1000 companies to have deployed
caches by end of 1999. Of those surveyed in early
1998, 50 percent were already installing caches.
Collaborative Research estimates that 80 percent
of ISPs and 56 percent of enterprises plan to use
caching in the next year. Collaborative also says
that the internet caching market will be $4
billion by 2002.
Infolibria, maker of DynaCache, recommends 2.5
cache units per POP. Oh, that means put 2.5 cache
systems at each dial in center. And considering
that there are thousands of those across the
country (and world) among ISPs and corporations,
that's well, lotsa caches!
With a little research on my part, I counted 16
different cache products ranging in price from
free to $60,000. So price or selection won't
inhibit the use of caching. And these 16
cache-appliance vendors claim caching levels of 35
to 80 percent. So what that means, folks, is that
your ad and content:
- WILL be cached
- WILL be hidden
- WILL be hard to count
- WILL be over-clicked
- WILL lead to underrepresented
inventory
Whew! Get the picture?
Caching isn't a short-term phenomenon. It isn't
something at which we can keep hurling busting
techniques. And it isn't something we can ignore
-- we can't keep living the high life of false
click rates and undercounted inventory levels. The
harsh reality is that there is this black hole
called "cache." It is real, and it is something we
need to work with not against.
Fixes like cache busting are short-term and
ultimately get us nowhere. There needs to be a
long-term solution to a growing problem.